The Future of Documents

The conference was really interesting. I was honored, thrilled (and intimidated) to be presenting along Chief Innovation Officers, Strategy VPs, and other such great presenters.

The focus was on understanding how to drive innovation into any organization – either using a top-down strategy, or, as in my case, in a bottom-up fashion. Although my presentation was outside the ”core”, I felt it was successful and very well received. Indeed, the world of “Services” (as in Professional Services) has different challenges from more traditional industries, such as repeatability and shorter cycle times. But it made my participation even more relevant and thought-provoking - and the use case of our Smarter Document Management Technologies, including Hybrid Categorizer, in which we have been able to accelerate and reuse a number of world-class innovations from Xerox research, really struck a chord.

But it was a great opportunity for learning, too, and some of the approaches or initiatives that were presented (e.g. ”Innovation Bootcamps”) were very interesting. My take on it? There is no magic recipe, but requires a mix of culture, top-down processes and ad-hoc, bottom up initiatves.